Quite simply, we offer two ways to support your business. The first is by implementing a proactive support service, the second is general adhoc daily support. The latter is reactive by approach, however you still have access to the same expertise and our response times are identical to our proactive service.
All Support customers are supported both remotely, with Conduce accessing your network and controlling any PC within the business, and on-site within guaranteed SLA's
Contact us on 0333 888 4044, or alternatively email support@conduce.net for more information. We will be happy to discuss your requirement and how we can help. As a new customer, you will qualify for our free network health check, so why not use that as a starting point to kick start your IT support to a new level ?
Choose between....
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Proactive Monitored Support
This is a proactive approach, whereby we will monitor, amongst other things, backups, disk checks, service and system data. You will be given access to our helpdesk 24/7.
The benefits speak for themselves:
- Backup monitoring
- Seamless Remote Management
- Less Downtime
- Increased staff productivity
- Increased user satisfaction !
- Reduced TCO
- Controls maintenance, ensuring security and level compliance
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Pay As You Go.....
A flexible alternative to a support contract. You can call us between 08:30-17:00 Monday to Friday.
There is no contract period, no proactive monitoring (though we will endeavor to check systems onsite), so you can think of this service as simple break/fix.
However we will provide proactive advice and assistance to keep you systems running smooth.
Please contact us for more info, we willl be able to quote you immediately.
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